Expecting a spike in contact center volume?
BURST is a feature of Harland Clarke Contact Center Solutions and is the ideal way to augment your contact center short-term when online and mobile banking conversions or other enterprise events spike contact center volume. We'll work with you to structure a flexible and scalable program tailored to your financial institution.
Ensure account holder satisfaction and loyalty with inbound or outbound calls during transition
Ensure a seamless merger or acquisition with satisfied account holders and empowered staff
Let your account holders reorder personal or business checks using our secure ordering sites
Get immediate inbound support for account holders in case of a disaster or service disruption