Gather customer and employee behavioral and opinion data regarding your organization, products and services to obtain an in-depth understanding of your target audience and prioritize your resources.
Scantron Survey Services, a member of the Harland Clarke Holdings Corporation, provides full-service survey, compliance and data management solutions to many of the largest Fortune 500 companies, financial institutions, automobile manufactures, airlines and government agencies.
Our experienced research professionals take each client’s project from inception to completion, providing data and insights that support more informed business decisions. Our solutions provide clients the business intelligence that can help them:
- Obtain an in-depth understanding of target audiences and prioritize resources
- Increase satisfaction, loyalty and advocacy among their customers and employees
- Identify new revenue and growth opportunities
- Attract and grow new customer relationships
- Turn marginally profitable customers into highly profitable ones
- Make intelligent business decisions that lead to bottom-line profitability
Why Scantron?Scantron Survey Services experts work together with our clients to provide insights that lead to increased satisfaction, loyalty and advocacy. Continued improvements in these areas directly impact their bottom-line performance.
We guide our clients in enhancing their account holder relationships and achieving their data management objectives by:
- Providing customized surveys, data collection forms and services
- Utilizing existing customer or employee database information to provide additional segmentation of survey data
- Combining administration methodologies (paper, web, phone, or hybrid) to reduce costs and increase response rates
- Providing detailed data reporting including key driver analysis, benchmark normative data and trend analysis
- Accessing our team of loyalty and engagement experts
- Offering additional consulting services to develop action plans that lead to positive business results
- Providing a dedicated, professional project management team
Click here to learn more about Scantron Survey Services or contact us at 800.722.6876, ext. 7791 for more information.