Web-based End-Customer Ordering SolutionHarland Clarke's Best-in-Class Internet-based consumer channels offer a single, secure platform for online consumer ordering of both personal and business related products. This platform is built on the Art Technology Group (ATG) e-Commerce engine. In the 2006 Forrester Wave: Commerce Platforms report, Forrester Research ranked ATG's B2C e-commerce software suite as the No. 1 current offering. Gartner, Inc., also placed ATG high in the Leader Quadrant in its Q4 2006 E-Commerce Magic Quadrant report.
|Need to order checks? Click here for links to order online: |
Harland Clarke supports the growing demand for e-chats service. Our e-chat icon is visible to the customer only when the e-chat service is available. This link provides the customer with an exceptional service offering that will only be presented during hours of operation.
Integrated LinkThis solution interfaces with online banking applications and permits a "pre-login" through a secure integration process via an html-based flat file. This solution permits co-branding by applying your logo and color selections throughout the experience. The catalog and targeted online advertisements can also be customized based on account type to further enrich the personalized experience for your customers.
Direct LinkThis solution allows your customers to find the check reorder functionality from any location within your web site. This permits account holders not currently enrolled in online banking to reorder checks. The user experience and functionality is identical to Integrated Link so consumers and branch employees are able to quickly adopt and service consumers using both applications. Direct Link offers limited branding functionality but does permit the same catalog and advertisement customization as Integrated Link.
Click here for an article on best practices for web ordering in Delivering Value magazine.