84% of calls resolved within 30 seconds.

Working with South State Bank on its digital banking conversion, Harland Clarke’s ConversionCX™ specialists provided key insight during crucial planning stages. The result was a seamless transition for customers and “outstanding” customer feedback, while “treating our customers like their own.”

More in this video:

0:00 – Why did South State Bank seek out a conversion partner?
0:34 – What were you looking for in a conversion partner?
1:08 – What were your conversion objectives?
1:37 – How did Harland Clarke exceed your conversion objectives?
2:20 – What was the experience of partnering with Harland Clarke?